718.BKFIBER

No idea why these guys dont have more reviews (but no surprise the ones they do have are all 5 star). We're one family, one house in the (vast) section of "outside Brooklyn Heights" in a neighborhood still stuck with "last mile copper", and thats not changing any time soon. However, Brooklyn Fiber took care of us [and they're obviously busy with bigger business customers, took pity on this middle-aged Dad must be the explanation for extreme in person service from installation to maintenance] and have always been super responsive even though any call-ins have been due to our own newb-based confusion. and yeah, the wi-lan wi-fi we have to use (in copper land) is blazing fast. Great people, too. Great product. Ridiculously personal customer service.And no, I don't work for the company, nor for its PR agency.I'm simply a "reverse-troll" and since most happy customers don't review (it's the angry -for genuine or they're own psych problems- reviewers motivated to spend time flogging companies with negative (but b.s. and non-customer) comments that post. at a circa 9:1 ration to happy customers.I am just being honest, and these guys deserve to have a "satisfied" customer get off his digital-buttocks and post his very positive regards and satisfaction with BF!-Ren

This is the ISP you want.

Great local internet service. We basically got the service 3 years ago and never once had any issues. They even came to help us setup our WiFi routers to fill our large space.

Real people, direct, quick report. Installation went smooth. No issues. Highly recommend.

We are using the Brooklyn Fiber internet service. They are good friends, always helpful and ready to come to fix problems, that we almost never have with this great provider

Great customer service and product. Highly recommend Brooklyn Fiber.

Amazing service! Fast and reliable, my symmetrical 500 meg connection really does deliver the speed advertised. The staff is wonderful and when I call with questions, I usually get Eric, the founder on the line. Highly recommend

The best in the business. Installation is customized and professional. And when you have an issue (which rarely happens) there is always someone knowledgeable to talk to.

Best decision ever to leave Verizon and Spectrum behind and go with Brooklyn Fiber. The only problem still nagging me is why I didn't make the switch sooner! Totally reliable and great support local people who actually care about customer service.